Shipping policy

Our Shipping Times are:

United States: 3 – 9 days

Canada: 5-11 days

United Kingdom: 5-11 days

Europe: 9 – 20 days

Latin America: 10 – 35 days

Other countries: 14 – 30 days

Busy Season: 10-30 Days

Some exceptions should be expected. As some countries have particular Customs procedures.

Our products will reach you, even if you’re in a distant area! (though keep in mind that it’ll take a bit more time).

• The delivery dates provided are calculated using an estimation based on the shipment date, and taking the transit time into account.
• Having an incorrect shipping address, inclement weather, Customs procedures, and diverse circumstances that escape our control may affect the delivery time.
• Keep in mind that import duties, along with any other fees and applicable taxes are not taken into account in the item’s price, or the shipment charges and are the responsibility of the buyer.

FAQs

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

For More Information Please email support@footcomfortpro.com